Refund & Cancellation Policy

Refund & Cancellation Policy — SS Herbal Hair Oil

Last updated: 07 December 2025

At SS Herbal Hair Oil, we strive to provide high-quality products and a smooth shopping experience. Please read our Refund and Cancellation Policy carefully before placing an order.

1. No Refund Policy

All purchases made with SS Herbal Hair Oil are non-refundable.

We do not offer refunds for:

• Change of mind
  
  
• Personal dislike of fragrance, texture, or results
  
  
• Wrong product ordered by customer
  
  
• Delays caused by courier partners
  
  

Once the product is delivered, it cannot be returned or refunded under any circumstances.

2. Replacement (Only in Rare Cases)

A replacement may be provided only if:

• The product received is physically damaged
  
  
• The product received is incorrect
  
  
• The product is missing from the package
  
  

Customers must inform us within 24 hours of delivery with clear photos/video proof at ssgroups.org@gmail.com.

3. Cancellation Policy

• Orders can be cancelled only before dispatch.
  
  
• Once the order has been packed or shipped, cancellation is not allowed.
  
  

To request cancellation before dispatch, contact us immediately at 9080872713 or ssgroups.org@gmail.com.

4. Cash on Delivery (COD)

• Cash on Delivery (COD) is available for eligible locations.
  
  
• Customers must be available at the provided address during delivery.
  
  
• Fake or rejected COD orders may result in the customer being blocked from future purchases.
  
  

5. Contact Us

For any issues related to orders, replacements, or cancellations, contact:

SS Herbal Hair Oil
Phone: 9080872713
Email: ssgroups.org@gmail.com**